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Enterprise Content Management

Enterprise Content Management puts business content to work and allows organizations to realize new value. Collaborating in the cloud, managing records, mitigating risk, capturing documents, improving employee productivity - that’s ECM. These industry-specific solutions can capture, activate, share, and analyze unstructured data to lower costs and risk while improving efficiency. As the volume of content continues to rise, organizations struggle to use it effectively. Seventy-three percent of CEOs are making significant investments in their organizations’ ability to draw meaningful customer insights.

Featured Products

Advanced Case Management

IBM Advanced Case Management can optimize case outcomes and increase customer satisfaction by empowering knowledge workers with a 360-degree view of case information. IBM’s Advanced Case Management (ACM) offerings provide flexible process controls, access to powerful analytics and dashboards, and an array of industry-specific business partner solutions to enable rapid time to value.

IBM Content Manager OnDemand

IBM Content Management and Imaging helps companies meet strict content management requirements to help control content, automate content-related processes and govern how customer data is handled and by whom. These content management tools can turn complex structured and unstructured content into competitive advantage - even as content grows exponentially.

IBM Datacap

IBM® Datacap extracts information from document images for use in enterprise content management (ECM) and line-of-business systems. This software operates as a universal capture portal that transforms various forms of documents entering your organization through multichannel inputs - mobile, MFPs, e-mail and fax. IBM Datacap helps significantly reduce labor and paper costs, deliver meaningful information for better, faster decision making and improve the responsiveness of customer service.

IBM and Box

The IBM and Box partnership brings innovative, secure document collaboration and management to organizations. Senior Application Development Executives can become known as thought leaders in their organizations by bringing forth innovative, secure cloud solutions that meet the needs of both management and end-users for content management and collaboration. IBM and Box solutions provide centralized, secure, cross-platform support coupled with global ECM experience, to scale as the organizations’ needs grow or change.

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