LOG MANAGEMENT

HEAT Techologies Log Management Service bySavvis provides a robust log collection, alerting and archival solution that is designed to be an important component of an organization’s risk management strategy. The service provides you with a valuable tool to help address compliance requirements.

Historically, enterprise-class log management solutions have been extremely expensive and time-consuming to implement. However, HEAT Technologies Log Management provides all of the functionality of an enterprise-class solution, without the significant up-front costs and implementation timelines. This allows you to focus IT staff on tasks that help drive revenue and provide differentiation for their organization, rather than focusing on routine log management activities.

LogManagement-Overview

HEAT Technologies Log Management Service by Savvis includes hardware, software, installation, 24/7 monitoring, alerting, and support. Log traffic is sent via an encrypted session to the centralized Savvis log management infrastructure for processing and archival.

The service enables system logs from selected systems such as financial, intellectual property and e-commerce, to be logged and stored online for 90 days in an easily-searchable format. An additional 12 months of off-site storage is also included in the service. Different log sources and file-types can be normalized and formatted to provide a valuable record for auditing and reporting needs. Equally, the Security Operations Center assists in identifying critical logs, developing filters and alert rules, and creating custom reports.

The service includes

  • Collects logs from a wide variety of security and network devices, operating systems, and applications.
  • Alerts the customer to anything that is flagged according to pre-defined alert criteria — customized as well as standardized.
  • Reports on a variety of log parameters, including those related to specific security standards.
  • Stores and archives with daily backups to a high-availability storage infrastructure.
  • Access to the SAVVIS Security Services team backed by experienced & credentialed security professionals.
  • 24/7 support for Log Management problem resolution and Customer inquiries.
  • Allows real-time access to log file data for a maximum of (90) ninety days, to be accessed via a dedicated log management appliance.
  • Archives log data offsite for a maximum of (12) twelve months.
  • Log source configuration guidelines for supported devices

Screenshot

LogManagement-Features

Example of Robust Log Management Reporting.

  • Leverages market-leading LogLogic® technology
  • Savvis has deployed a high-availability storage infrastructure, with daily back-ups, to support the service with the Log Management Service infrastructure runs ongoing integrity checks to verify that log data has not been altered.
  • Real-time logs are available online for 90 days, via the Log Management Service portal.
  • Older log data is retained in an off-site archive for up to 12 months, utilizing Savvis’ Utility Backup and Vaulting infrastructure. And, restoration of log data greater than 90 days old will commence within 6 hours of your request.
  • Critical alerts are reviewed within 15 minutes and attempt to notify the customer within 60 minutes, by telephone, pager or electronic mail, as specified in the customer’s escalation procedure

LogManagement-Tech

Small Package

$4,225/month
    • 10,000 Concurrent Users
    • Up to 1 TB Servers/Database Storage
    • Up to 0.5 TB Backup Data
    • Unlimited Data In
    • Up to 3 TB/Mo. Traffic Out
    • Bastion Host Remote Server Access
    • 2×2 CPU; 4 GB RAM DMZ Tier
    • 2×4 CPU; 8 GB RAM Presentation Tier
    • 2×6.5 CPU; 17 GB RAM Database Tier
    • Monitoring and Bastion Host Servers for Reporting

Small Package

$4,225/month
    • 10,000 Concurrent Users
    • Up to 1 TB Servers/Database Storage
    • Up to 0.5 TB Backup Data
    • Unlimited Data In
    • Up to 3 TB/Mo. Traffic Out
    • Bastion Host Remote Server Access
    • 2×2 CPU; 4 GB RAM DMZ Tier
    • 2×4 CPU; 8 GB RAM Presentation Tier
    • 2×6.5 CPU; 17 GB RAM Database Tier
    • Monitoring and Bastion Host Servers for Reporting