AWS Cloud Hosting for IBM Connections

HEAT Technologies' Cloud Hosting for IBM Connections offering delivers social software "on the cloud", backed by HEAT Technologies' 24×7 Managed Services Support. Cloud Hosting for IBM Connections enables social collaboration within the enterprise in as little as one week from contract signature, providing a fully hosted and managed offering. Cloud Hosting for IBM Connections is provided as a private/single-tenant cloud hosted solution, eliminating concerns over vital corporate data otherwise shared in a SaaS-model.

This offering is ideal for customers both large and small who are looking to leverage an enterprise collaboration platform without the cost of owning and managing servers. HEAT Technologies has architected an AWS (Amazon Web Services) Virtual Private Cloud (VPC) solution that provides all the components needed to run your Connections license. HEAT Technologies then deploys and manages the Connections environment using your license.

HEAT Technologies has packaged and priced this offering to meet the needs of small, mid-market and enterprise businesses looking for a fully hosted and managed social collaboration platform built on IBM Connections 4 in a per user pricing model.

The offering includes the deployment of the latest version of IBM Connections with the following features:

  • Activity streams and embedded apps
  • Social mail
  • Profiles
  • Forums
  • Wikis
  • Blogs
  • Social analytics
  • Microblogs
  • Mobile application access for Android and IOS
  • Extensive API to allow the organization to embed social features within business applications
  • Highly customizable
  • Level 2 Support
  • Dot releases and updates
  • Light branding (color scheme or logo)
  • 99+% uptime service level agreement
  • Available same- and cross-region disaster recovery
  • 24/7 SLA-based worldwide support and monitoring
  • Robust data protection from outside access through security, intrusion detection, and firewall features with anti-virus
  • Data backup retains nightly, weekly and monthly snapshots.
  • Self and bulk registration and password management

Built on IBM Connections 4, including the following components:

  • IBM Connections 4 (Customer License)
  • IBM WebSphere Application Server
  • IBM HTTP Server
  • DB2
  • Tivoli Directory Server
  • Tivoli Directory Integrator

Hosting is SAS 70 Type II compliant to safeguard sensitive information, and up to date on best business practices


per month
    • For 250–999 Users
    • Amazon Web Services Hosting including bandwidth, storage, uptime and backup
    • Self-Management Modules
    • Product Upgrades>
    • Antivirus
    • Light Site Branding
    • Additional IBM Connections 4 Options Available (link to chart)
    • IBM Connections Module Support
    • Daily, Weekly and Monthly Backups
    • 24/7 Monitoring, Web/Email and Severity 1 Phone Support
    • 99% Uptime SLA
    • International Hosting Sites


per month
    • Includes Starter Package PLUS:
    • Suitable for 1,000 to 4,999 Users
    • Same Region Disaster Recovery
    • 99.9% Uptime SLA
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per month
    • Includes Basic Package PLUS:
    • Suitable for 5,000 to 9,999 Users
    • Custom Option to Add Different Region Disaster Recovery


per month
    • Includes Intermediate Package PLUS:
    • Suitable for 10,000 to 20,000 Users
    • Includes Different Region Disaster Recovery
    • 99.95% Uptime SLA